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Telstra union says Telstra customer service to get 'horrendous as jobs axed'
The union representing Telstra workers says "Telstra’s already poor customer satisfaction levels will go from bad to horrendous if the telco pushes ahead with its plans to axe 8000 jobs".
Comms Alliance 'sees positives' in latest ACCAN research, has disappointments, too
The Communications Alliance has noted that ACCAN’s release of a customer survey from February and March of this year lists positives and negatives.
New report identifies 'urgent 5G mobile deployment challenges to be resolved'
Challenges in deploying new mobile infrastructure risk delaying the rollout of 5G in the UK, according to a report published by the Broadband Stakeholders Group, and authored by Analysys Mason.
Telstra expands its unlimited plans, includes new $199 plan with unlimited full speed data
Renaming the unlimited data portion of select new plans as "peace of mind data" that eliminates excess usage charges, there are of course still some limits but the new plans are the best Telstra has ever offered.
AARNet appoints Dr Carina Kemp to eResearch top job
Australia’s Academic and Research Network AARNet has appointed 20-year scientific research and ICT veteran Dr Carina Kemp as the new director, eResearch.