ACCAN calls for telcos to ‘step up’ on consumer complaints
The Australian Communications Consumer Action Network (ACCAN) says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third party charges themselves, not send their customers off to third party providers for resolution.
Telstra to pay penalty over consumer misrepresentation of PDB service
Telstra has agreed to pay a penalty over the management of its Premium Direct Billing (PDB) after the competition watchdog the ACCC alleged that the telco made false or misleading representations to consumers over the third-party billing service.
MNF appointed preferred supplier for Tasmanian Govt
Telecommunications provider the MNF Group has been selected as a preferred supplier to the Tasmanian Government for telephony and IP-based services.
Spark IoT network goes commercial for New Zealanders
New Zealand’s largest telco Spark has switched on its long-range Internet of Things (IoT) network, making it available for commercial use in 60% of the country.
Broadband Forum 'forges ahead with holistic approach to broadband network development'
Broadband Forum's latest "BASE" event brought together a vast array of speakers, covering an unparalleled range of topics, from NG-PON2 and Gfast to virtualisation and converged networks for 5G, with more than 300 delegates "from the entire value chain".